313-882-3438Learn how to systemically root out the friction-filled customer experience and, more importantly, how to build a culture that greases the skids of commerce!
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Learn how to create predictable sales results which provides owners and leaders the confidence necessary to focus on organizational development, talent optimization and capital investments to reach growth goals.
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Our Solutions
The Sales
Engine℠
The Sales Engine℠ is the roadmap to sales predictability. It reverses sales mediocrity by providing a business-agnostic framework applicable to solution-based, consultative and transactional B2B selling scenarios. The Sales Engine is a cohesive sales and marketing strategy that produces consistent sales results. The ROI of The Sales Engine℠ is lifetime customer value.
The Culture of
Commerce℠
The Culture of Commerce℠ remedies The Customer Prevention Culture℠ by providing a standard the organization can aspire to and align around. By focusing on every interaction in the customer experience, whether physical, digital, verbal, written or documented, The Culture of Commerce℠ attempts to grease the skids of commerce by increasing flow and decreasing friction within the organization.
Digital
Transformation
“Digital transformation involves a change in leadership, different thinking, the encouragement of innovation and new business models, incorporating digitization of assets and an increased use of technology to improve the experience of your organization’s employees, customers, suppliers, partners and stakeholders.”
The Customer
Prevention Culture
How to Stop Self-Sabotaging Your Business and
Conquer Commerce Pick up your copy today!
- 1 The Customer is NOT King!
- 2 Company-Centric Infrastructure
- 3 Too Many Customer Touchpoints Break Confidence
- 4 Tribes & Silos
- 5 No Values to Form Culture
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Community today!
Take the Culture of
CommerceSM Assessment Tool!
To rate the overall health of your organization, The Halpin Group created The Culture of Commerce℠ Assessment Tool. By scoring 14 different functional areas based upon attributes the most closely reflect your work environment, participants receive a score in their inbox to review. In the end, users can determine for themselves if they lean toward The Customer Prevention Culture℠ or The Culture of Commerce℠.
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